The word ’digital’ is everywhere these days, with many referring to this as the ‘fourth industrial revolution’, and perhaps that’s the right analogy.
The potential of improved productivity is once again being accompanied by the same fears of technologies such as artificial intelligence (AI) displacing jobs and leaving sections of society behind. Personally I’m excited and full of optimism. I believe we’re actually on the verge of a second Age of Enlightenment, with technology enabling us to understand our world in ways we’ve never dreamed of. We have access to data and analytics tools enabling us to make untold advancements – ‘disruptions’ if you will – in the ways our businesses, and therefore our economies, perform.