Orchestration, complexity, and new family members…

samuel zeller 379407

For many, complexity exists (and increases) when you add cloud services on top of your traditional IT. This is alongside all the different boundaries and integration points which come with each new service.

In the last year, organisations have probably integrated new systems, new services, and there is a more complex landscape to manage. I’ve had a similar increase in complexity in my family and parenting life, an extra child joined my Herbert clan!

And I’m not saying that you’d manage your cloud services in the same way as a parent would, their children…but the change in complexity is certainly relevant. Let me explain the analogy.

There is a way of linking this example with Hybrid IT and service orchestration. If you have two ‘parents-to-be’ – or a relationship between two services, -that’s a single relationship between two entities.

When you have a child, those two parents now have an additional relationship each… so they’ve gone from having a single relationship to having three relationships; one to each child.

When you have three children (as I have, as of last year) this increases the complexity further. Instead of going to four different relationships you actually go up to six, between each of those points of interaction. (See figure 1 at the bottom of this page)

It’s an exponential increase, meaning we have to think carefully about how to manage and orchestrate the boundary points between different relationships.


The same applies to ITservices in a Hybrid IT world – not only between cloud platforms and digital services for example, but their integration back to their legacy environments.

This is happening in conjunction with the constant need to do more with less: increasing efficiency and reduce the cost base, whilst simultaneously accelerating and supporting the businesses to differentiate against competitors.

Quite simply, our standard delivery models aren’t fit for purpose any more. A change in approach is needed and more organisations are moving towards orchestration solutions in order to help answer that challenge.

The state of orchestration

Fujitsu recently commissioned a piece of research with Forrester looking at how you can use service orchestration to increase the efficiency of Hybrid IT. It found better serving customers as a key driver in this – establishing a clear link to the service and technological change that is needed.

In addition, Fujitsu has published an independent research paper called “The State of Orchestration: 2017” which you can access here: This site allows you to compare your own Orchestration profile and progress against that of the organisations that took part in the survey.

Increasing the innovation with technology differentiation is critical, along with the modernisation of systems. These aren’t just orchestration challenges; they follow wider business strategy challenges – meaning you have to put orchestration at the heart of this transformation.

Addressing the wider challenges

As well as the drivers in the market the research looked at the challenges facing organisations around their IT environments.

It found most organisations are struggling from everything from security concerns to cost management to simply dealing with the complexity. On top of this, retaining visibility and seeing what’s happening within their cloud services – and indeed their ‘hybridised’ services – as a broader picture.

However, what’s slightly more comforting is that this is something that is being experienced everywhere. There isn’t a silver bullet that’s going to answer it straight away.

And by sharing this kind of information it’s the fastest way that we’re going to be able to tackle it, to find better solutions to optimize within a Hybrid IT environment.

Optimisation in itself is just one point to address. But without continually reassessing the way you’re optimizing, you won’t be successful. You’ll reach a limit and you won’t think about what you potentially could have done differently.

With orchestration you need to continually reassess. What you know today you may be able to predict tomorrow – maybe next month or even next year – with a certain degree of accuracy.  But the closer you get to that point in time, the more you will know. Predictions may or may not become reality… so you have to continually reassess and reoptimize for today, tomorrow and onwards.

Figure 1:

Want to view and compare with the Orchestration views of over 300 IT decision-makers? Visit

Tags: , , , , ,

Show 1 Comment

1 Comment

  • avatar image
    James Neilson
    December 18, 2017

    I run with about 6 cloud providers and I have reached a point where the relationship handling and complexity needs rigour beyond my own self control. I am a single point of failure and also a bottle neck. If I can control these Cloud estates, security, costs and interactions better my life would be a lot easier! I will be in touch.

Leave a reply

Post your comment
Enter your name
Your e-mail address

Before you submit your comment you must solve the following arithmetic function! * Time limit is exhausted. Please reload CAPTCHA.

Story Page