How can cloud support your journey to digital?

How can cloud support your journey to digital?

We attended Fujitsu World Tour 2016 last week, and it was great to see such a bright light shone on Hybrid IT throughout the conference.

One of the key talks of the day came from Fujitsu’s head of cloud platforms Mark Phillips, who was there to discuss how cloud can support a company’s journey to digital and introduce Fujitsu’s brand new strategic cloud platform, K5.

Let’s take a look at some of the key points from his presentation…

How did we get here?

In the last few years, technology customers have become increasingly willing to put absolutely mission-critical infrastructure – the stuff that simply must not fail – into the cloud.

Organisations like HMRC and the Ministry of Defence now entrust their platforms to the cloud. And they’re driven to this by the prospect of improving operational efficiency and enhancing the bottom line.

But private firms are seeking these benefits too. In Fujitsu CTO Dr Joseph Reger’s keynote speech earlier in the day, we heard about the emergence of digitalisation across all organisations. As businesses seek greater customer intimacy it’s imperative they get their products to market in the right way.

More platforms than ever

We can all safely agree that the drive to save costs is a constant in our world. But more interesting are the opportunities for digitalisation to drive growth, enhance the bottom line and also create new revenue streams for companies.

But with these opportunities come a potentially bewildering number of platforms for customers to choose from, adding to the already somewhat monumental task of balancing decisions between traditional and cloud IT.

This is what is driving the adoption of Hybrid – optimising and orchestrating of that complex combination.

Three steps to success

The success of Hybrid IT revolves around three aspects, each of which matters for different reasons:

  1. Integration
  2. Orchestration
  3. Service

Integration of new platforms into existing systems is extremely important. That shiny new platform that’s driving customer adoption is of very little use if, for example, you can’t integrate it with your back-end billing engine.

Then there’s orchestration – you have to ensure you can manage that set of cloud-based platforms and resources in exactly the same way you could with traditional IT. But you have to do it faster and in a more agile way.

Finally you have to work out how you integrate that array of platforms into your existing service model. It needs to be easy for people to adopt so you retain a brilliant end-user experience.

We all need to work together

Avoiding ‘vendor locking’ is critical to the future effectiveness of Hybrid IT. Openness and standardisation of these platforms is becoming increasingly important, particularly with the rise of the internet of things (IoT).

Where in the past you only had to worry about integrating your cloud platforms with traditional IT, with IoT you now have to consider how your platforms operate with other vendors’ platforms so you can gain insight and intelligence from those deployments.

And finally, how do you deliver a human-centric experience that is about enhancing and augmenting human interaction rather than replacing it?

That’s what Hybrid IT – and indeed all aspects of digitalisation – is about.

Mark Phillips also announced the launch of Fujitsu’s brand new K5 strategic cloud platform – well worth a look if you’re thinking of adopting a Hybrid IT approach.

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