A third of IT leaders lack Hybrid knowledge

The IT industry is a facing a shortfall when it comes to Hybrid – not in appetite for this approach or appreciation of its benefits, but in knowledge of what best practice looks like.

This was one of the most revealing findings from our recently published Hybrid Habits report, in which we surveyed 1,050 IT decision-makers (ITDMs) across the world to find out their attitudes towards Hybrid IT.

This is not entirely surprising when you consider how new Hybrid is in the grand scheme of IT history.

And it’s also fast-moving, with the definition of ‘best practice’ rapidly evolving as more companies take on this approach and new tools and techniques are discovered.

Our research suggests Hybrid is set to become the standard approach in businesses all over the globe, with 79% of IT leaders saying it is the inevitable future of corporate IT infrastructure, and a further 81% believing they will have to deploy this approach to achieve company objectives.

But we’ve got a long way to go before we get there…

A third don’t know what ‘good’ looks like

Fear of the unknown is likely to be a significant barrier when it comes to Hybrid adoption, with more than a third (37%) of ITDMs saying they don’t know what ‘good’ looks like when it comes to Hybrid IT.

With only 33% saying they do know what ‘good’ looks like, significantly more IT leaders are in the dark when it comes to Hybrid than those who know how to get the best from this approach and reap the resulting benefits.

At a time when markets are moving faster than ever and businesses are under increasing threat from disruptive start-ups, these numbers are somewhat concerning.

But while our report uncovered significant Hybrid IT knowledge gaps, something much more positive came out of it too…

Two-thirds want more education

IT leaders are crying out for more, better, education on the Hybrid approach.

Almost two-thirds (62%) said they need more help to understand Hybrid IT and its implications. This is extremely encouraging, and suggests ITDMs are keen to better understand this approach – they’re open to learning and ready to close that knowledge gap.

There are plenty of resources out there to help IT leaders get their heads around Hybrid (this blog is a good starting point!). But when it comes to best practice in your own organisation, nothing beats experience.

Implementing a Hybrid approach is a journey of discovery with plenty of learning along the way. You may start off with a specific goal in mind, but as you go through the process, testing and tweaking, you may find that what you actually need is something completely different.

As Fujitsu’s Andrew Brabban said when commenting on the report’s findings:

“I can’t think of a single example where the (Hybrid IT) solution we implemented was the same as the idea we started out with.”

What’s next?

The benefits of Hybrid IT to businesses are clear: increased agility, lower costs and the ability to innovate much more quickly (to name a few).

If companies across the world are to see those benefits, this education issue needs to be addressed.

So it is up to everyone – Hybrid IT providers, technical experts familiar with this approach, and the 33% of ITDMs who already know what good looks like – to share best practice and help close the knowledge gap.

Nothing gives people more confidence in something than seeing that someone else has already done it, and done it well. Whether it’s through networking or opinion pieces or learning from other companies and sectors, it’s time for everyone to seek out and share knowledge around the Hybrid approach.

Only then will the potential Hybrid future highlighted in our research become a reality.

Download the full report today for lots more insight around Hybrid IT.

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